Refund Policy
Return & Refund Policy
Thank you for shopping with us! We hope you enjoy your purchase. However, if you’re not completely satisfied, we’re here to help.
Returns
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All returns must be initiated within 7 days of receiving your order.
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Items must be in new, unused condition and returned in their original packaging.
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Customers are responsible for return shipping costs. We recommend using a trackable shipping method.
Return Process
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Contact our support team at info@glimmershine.com to request a return.
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Once your return is approved, securely pack the item(s) in the original packaging.
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Ship the package to the return address provided by our team.
Refunds
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After we receive and inspect your return, we’ll process your refund within 7 business days.
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Refunds will be issued to your original payment method. Please allow 5–10 business days for your bank or card provider to post the refund.
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You’ll receive an email confirmation once your refund has been processed.
Damaged or Defective Items
We stand behind our products. If your order arrives damaged or defective, please:
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Take clear photos of the product and packaging.
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Email us at info@glimmershine.com within 7 days of delivery.
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Once confirmed, we’ll arrange a replacement or full refund at no extra cost.
Non-Returnable Items
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Used, damaged, or altered products not caused by shipping or manufacturer defects.
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Items returned without original packaging.
Exchanges
Need a different item instead? Contact us within 7 days, and we’ll guide you through the exchange process.
👉 Our goal is simple: to make sure you’re happy, safe, and confident when shopping with us.