Privacy Policy

At Glimmer Shine, we’re committed to providing you with a smooth and personalized shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you browse our website, make a purchase, or interact with any of our features, tools, or services. By using our site, you agree to the practices described below. In the event of any conflict between this Privacy Policy and our Terms of Service, this policy will take priority regarding how we handle your personal information.

Please take a moment to read this Privacy Policy carefully. By using our website or any of our services, you’re confirming that you understand and agree to how we collect, use, and share your personal information as outlined here.

Information We Collect And Use

When we say "personal information," we mean details that directly identify you or could reasonably be linked to you or someone else. This doesn’t include anonymous or de-identified data that can’t be connected back to you. The types of personal information we collect can vary depending on how you use our services, where you're located, and what the law allows or requires. These may also include insights we learn based on your interactions with us.

  • Contact details – such as your name, email address, phone number, shipping and billing addresses.

  • Payment information – including your credit or debit card details, payment method, transaction history, and other related financial information.

  • Account details – like your username, password, security questions, and any saved preferences or settings.

  • Order and transaction data – including items you browse, add to your cart or wishlist, purchase, return, exchange, or cancel, along with your order history.

  • Communication records – any messages or information you share when reaching out to our customer support or contacting us directly.

  • Device information – such as your device type, browser, network details, IP address, and other unique identifiers.

  • Usage data – including how you browse and interact with our site and services, such as time spent, pages visited, and actions taken.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Collected Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

  • We may share your personal information with trusted third parties in certain situations, always in line with this Privacy Policy. These situations may include:

    • Service providers – such as payment processors, IT support, shipping and fulfillment partners, cloud storage providers, customer service platforms, and data analytics services that help us operate smoothly.

    • Marketing and business partners – to help us show you relevant offers and ads based on your activity on our site and others. These partners use your data according to their own privacy policies. Depending on where you live, you may have the right to opt out of targeted advertising. [Click here to manage your preferences].

    • With your permission – when you ask us to share your info with others, like for shipping a product or using a social media login or widget.

    • Within our company group – including our affiliates and related businesses.

    • For legal or business reasons – such as during a company sale, merger, or restructuring, to follow the law, respond to legal requests, enforce our terms, or protect our rights, services, or users.

Third Party Websites and Links

Our website may include links to third-party websites or platforms that we don’t own or control. If you choose to visit these sites, we recommend reviewing their privacy policies and terms of use. We’re not responsible for how these third parties handle your information, nor can we guarantee the accuracy or security of anything on their sites. Also, any information you share in public areas—like social media or comment sections—may be seen and used by others, both on our platform and on those third-party sites. Just because we link to something doesn’t mean we endorse it, unless we specifically say so.

Children's Data

Our services are not designed for children, and we don’t knowingly collect personal information from anyone under the age of majority in your region. If you’re a parent or guardian and believe your child has shared personal information with us, please contact us using the details below so we can remove it. As of the date this policy takes effect, we have no knowledge of sharing or selling personal information from anyone under the age of 16, as defined by applicable law.

Security and Retention of Your Information

We take the security of your personal information seriously and do our best to protect it. However, no system is 100% secure, and we can't guarantee absolute protection. Information you send to us over the internet may not be fully secure while in transit, so we recommend avoiding unprotected channels when sharing sensitive or confidential details.

We keep your personal information only for as long as we need it — whether that’s to manage your account, deliver our services, meet legal requirements, resolve disputes, or enforce our terms and policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights can vary based on local laws and may only apply in specific situations. In some cases, we may need to decline a request if the law allows or requires it.

Here are some of the rights you may have:

  • Right to Access – You can request to see what personal information we hold about you.

  • Right to Delete – You can ask us to delete your personal information.

  • Right to Correct – You can request that we fix inaccurate or outdated information.

  • Right to Data Portability – In some cases, you may request a copy of your data or ask us to transfer it to another service.

  • Right to Opt Out of Targeted Advertising or Data Sharing – Depending on your location, you may choose to opt out of having your data sold or shared for targeted ads. If your browser supports a Global Privacy Control (GPC) signal and it’s enabled, we will treat it as an opt-out request for that device and browser.

  • Email Preferences – You can unsubscribe from promotional emails at any time by clicking the unsubscribe link at the bottom of those emails. We'll still send important account or order updates, even if you unsubscribe from marketing messages.

If you're located in the UK or the European Economic Area, you may also have the following rights:

  • Right to Object or Restrict Processing – You can ask us to stop using your data or limit how we use it for certain purposes.

  • Right to Withdraw Consent – If we’re processing your data based on your consent, you can withdraw that consent at any time. This won’t affect any use of your data that happened before you withdrew consent.

You can exercise any of these rights through tools available on our site or by contacting us directly using the contact details at the end of this policy.

We will never treat you unfairly for exercising your privacy rights. To protect your information, we may ask you to verify your identity before acting on certain requests. If you appoint someone to make a request for you, we may ask for proof that they are authorized to act on your behalf.

We aim to respond to all privacy-related requests within the timeframe required by law.

Complaints

If you have any concerns or complaints about how we handle your personal information, we encourage you to contact us at info@glimmershine.com Depending on your location, you may also have the right to appeal a decision we make regarding your data or file a complaint with your local data protection authority.

International Transfers

Please be aware that your personal information may be transferred, stored, or processed outside the country where you live.

If we transfer your information outside of the European Economic Area (EEA) or the United Kingdom, we will use legally approved safeguards—such as the European Commission’s Standard Contractual Clauses or similar agreements approved by UK authorities—unless the destination country is officially recognized as offering adequate data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal, operational, or regulatory requirements. When we make changes, we’ll post the revised version here and provide notice if required by applicable law

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, or if you’d like to exercise your privacy rights, feel free to email us at info@glimmershine.com For purposes of applicable data protection laws, we act as the data controller of your personal information.